| Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Ranger 1
Amarr
Dynaverse Corporation
Sodalitas XX
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Posted - 2010.11.16 14:53:00 -
[1]
Oh for Gods sake, grow up.
If this is the worst billing issue you've had to deal with in your brief adult life consider yourself lucky.
What do you do for a public expression of outrage when your credit card company makes a billing error? Call the president?
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If you go to Za'Ha'Dum I will gank you. |
Ranger 1
Amarr
Dynaverse Corporation
Sodalitas XX
|
Posted - 2010.11.16 15:15:00 -
[2]
Annoyed or irritated would be an appropriate response. I tend to reserve angry for important matters.
Regular billing information needs to be verified once and then continue normally (instantly) from that point, refunds need to be researched a bit. As an EVE player you should be familiar with the concept of verifying the facts before you shell out the money. This takes bit of time.
Sure, they could hire an outside company I suppose. I guess you won't mind if everyones sub fee gets raised a bit to cover that eh?
In the case of a billing error with other types of companies it can easily take several "working" days for it to be sorted, that type of work usually isn't done by weekend staff.
The point being, yelping on the forums like a scalded dog really isn't necessary, although it does make it easier to identify the youngsters that have limited real world experience.
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If you go to Za'Ha'Dum I will gank you. |
Ranger 1
Amarr
Dynaverse Corporation
Sodalitas XX
|
Posted - 2010.11.16 15:33:00 -
[3]
 Originally by: Fail Fit
Originally by: Ranger 1
The point being, yelping on the forums like a scalded dog really isn't necessary, although it does make it easier to identify the youngsters that have limited real world experience.
The squeaky wheel gets the grease.
I am also perfectly content having my money back and some people viewing that as being immature and self centered twit. I have my money back...
Except, of course, that ranting on the forums does exactly nothing to rectify your problem. So in this case the squeaky wheel gets no grease, it's simply annoying.
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If you go to Za'Ha'Dum I will gank you. |
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